Maestro cards

What is MaestroCard?

Maestro cardMaestro is an international debit card intended for retail customers and tied to the customer's checking account. "International" means that it is accepted at all bank tellers, ATMs and sale points worldwide which display Maestro trademark (logo). "Debit " means that the customer has to have enough funds on his checking account (at least the amount equal to the value of transaction) at the moment of transaction (cash withdrawal at ATM or teller, payment of goods or services)

 

Advantages of using Maestro Debit Card.

  • Release of carrying cash
  • Pay for goods and services without fees anywhere in the world where the highlighted logo Maestro
  • Cash in all retail locations and ATMs throughout the world
  • Quick and easy transfer of money
  • All charges by card or make a cash purchase, converted in the exchange rate of KM MasterCard on the day of debit

Condition for Maestro Debit Card.

  • you are older than 18. and possess ID
  • you are a citizen of Bosnia and Herzegovina, or you are a foreign citizen with registered residence in Bosnia and Herzegovina longer than 1 year.
  • you have to open a current account in Pavlović International Bank ad
  • request for issuance of payment card submitted to the bank in any of its branches 
  • photocopy of ID card and presentation of the original ID to the bank's official
  • signed Contract on Terms and Conditions for using the card

Additional Maestro card Pavlović International Bank ad can get a person who has:

  • older than 16 years. and has personal documents
  • the applicant who is authorized by the owner of the original card - the owner of the original card is required to submit the Request for issuance of additional card, in any branch of the bank. Request has to be signed by the owner of original card as well as the applicant for the additional card
  • the applicant for the additional card has to submit the photocopy of ID and present the original ID to the bank's official

Terms of Use Maestro debit card

  • Maestro card can be used for cash withdrawals at ATMs or bank's tellers, as well as for purchase of goods and services at sales points worldwide which display Maestro logo
  • Maestro card can be used until the date stated on the card after which, unless the user indicates otherwise, the card is re-issued with the new expiry date
  • Maestro card can not be transferred to other users nor it can be used as collateral
  • During cash withdrawals or purchase transactions using Maestro card, the user is required to enter his/her PIN number at all ATMs or POS terminals (Point of Sale - device for using payment cards at sale points). PIN number is considered as user's signature.
  • User of Maestro card is responsible for correct usage of additional cards issued on the basis of original card
  • The user is required to report the loss or theft of the card immediately after the event has occurred, by calling the Customer service (number stated at the back of the card) in order to ensure blocking of card and prevent unauthorized usage
  • For the sake of customer's safety, daily limit on cash withdrawals has been set to KM 500,00. In case the customer whishes to change the daily limit, he or she can contact Customer Service. Daily limit can be changed only by request of the user of original card.

Fees and commissions

Annual membership fee for basic Maestro card

   10,00 KM

For the employers that pay salaries to checking accounts opened with Pavlović International Bank , annual membership fee for basic Maestro card

    5,00 KM

Annual membership fee for additional Maestro card

   10,00 KM

The fee for the purchase of the POS terminals in the country and the world

 

       Free

The fee for withdrawing cash at ATMs Pavlović International Bank, Nova Banka i Bobar Banka

       Free

The fee for cash in the other ATM network in the country and the world to 500,00 KM

 

      5,00 KM

The fee for cash in the other ATM network in the country and the world over 500,00 KM

 

1,5 % of the amount

Useful advices

  • do not keep the card on a visible place
  • do not give the card to anyone
  • never keep the PIN number and the card at the same place
  • it would be best to remember the PIN number or write it down somewhere safe and destroy the envelope with PIN number
  • do not write down the PIN number on the card and do not reveal it to anyone
  • do not give your personal information and card information to strangers, specially over the Internet
  • when making payments with the card, pay attention to the following:
    • seller should not put the card away from your sight
    • seller should not see your PIN number when you type it
    • do not sign the empty slip
    • seller should cancel the slip before you sign a new one
    • check the amount on the slip before signing the slip
  • keep your slips for comparison with Statement of the Account
  • immediately report to the bank any errors on the Statement of the Account
  • if Statement of the Account is accurate, destroy it since it contains data about your card
  • return the expired cards to the bank
  • use ATMs that are positioned in busy places with enough light
  • do not let other people see your PIN number when you type it in ATM
  • do not count the money in front of the ATM

E-Service

 

Nekretnine - Pavlovic International Bank

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